A Reactive Approach to Explanation. Moore, D, J., Swartout, & R, W. In Proc. of the 11th International Joint Conference on Artificial Intelligence, pages 1504--1510, Detroit, MI, USA, August, 1989. Morgan Kaufmann.
bibtex   
@inproceedings{ moore1989,
  author = {Moore, Johanna D and Swartout, William R},
  title = {{A Reactive Approach to Explanation}},
  booktitle = {Proc. of the 11th International Joint Conference on Artificial Intelligence},
  year = {1989},
  pages = {1504--1510},
  address = {Detroit, MI, USA},
  month = {August},
  publisher = {Morgan Kaufmann},
  keywords = {#trust,#understanding,#use},
  mendeley-tags = {#CURATE_ME,#trust,#understanding,#use}
}

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