@article{ Yu96,
  author = {Yu, E. S. K. and Mylopoulos, J. and Lespérance, Y.}
}
,
  url = {Yu96.pdf}
}
,
  journal = {IEEE Expert}
}
,
  title = {AI Models for Business Process Reengineering}
}
,
  volume = {11}
}
,
  key = {CogRobo}
}
,
  year = {1996}
}
,
  pages = {16--23}
}