@incollection{ Pu10,
  chapter = {16}
}
,
  publisher = {Springer}
}
,
  author = {Pearl Pu and Boi Faltings and Li Chen and Jiyong Zhang and Paolo Viappiani}
}
,
  ee = {http://www.springer.com/computer/ai/book/978-0-387-85819-7}
}
,
  booktitle = {Handbook on Recommender Systems}
}
,
  title = {Usability Guidelines for Product Recommenders based on Example Critiquing Research}
}
,
  editor = {Kantor, P.B., Ricci, F., Rokach L. and Shapira B.}
}
,
  year = {2010}
}
,
  pages = {511-546}
}